How to Contact CCCS®

Contact Us by Phone

For general inquiries, or to schedule an appointment by phone, please call 800-479-6026.

Chat with us Online

Need immediate assistance? Chat with one of our counselors online.

Request an Appointment

Are you ready to take control of your finances? Take the first step by submitting an request for an appointment with CCCS.

Get Online Counseling

Start the counseling process online. A CCCS representative will get in touch once you've created a profile and filed the correct documents.

Office Locations

CCCS has five regional offices throughout upstate New York as well as numerous satellite offices. You can schedule an in-person meeting or contact us by phone, email or chat with us online.

Give Us Feedback

If you've recently used our services, we also welcome you to complete our customer satisfaction survey. Your feedback helps us to constantly improve the service we provide to thousands of consumers every year.